Archive for the ‘Website Security’ Category

Effective Technical Support for Your Website

Thursday, February 3rd, 2011

One of the most important determinants of a reliable web hosting provider is the quality technical support. You don’t want to wait endlessly for the web host to provide solutions to your technical problems while your customers can’t access your website. this can result in loss of revenue as well as reputation for your business.

As a customer, there are certain things which can be done by you to speed up the process of technical assistance.

Precise description

If you define the problem in a clear and precise manner, the technical staff will be able to understand the same with minimal time wastage. This includes details regarding the time of error, the action resulting in such malfunctioning, the kind of operating system being used, etc.

Urgency

You must know the priority status of your request. If the problem is secondary, the technical staff of the web hosting company may not deal with it immediately. This may result in delay of technical assistance. However, minor problems can be handled independently by you to ensure minimum downtime for the website. The more critical a problem, more prompt will be the support services. You should be prepared for this accordingly.

Response time

If the web hosting company’s technical staff takes an unreasonably long time to solve your website’s technical problems, you must ask for appropriate explanation from them. If you are still unsatisfied, it might be better to take support from another technician or even change the web host in prolonged condition of downtime.

Terms and conditions

While taking a web hosting plan, you should enquire about the responsibilities of the technical staff. They are not bound to deal with each and every problem faced by your website. their services may be restricted to web hosting, DNS, etc but may exclude web design and content issues. However, reputable hosts will offer solutions to almost all sorts of problems.

All these elements should be considered while assessing the quality of the technical support team of a web hosting company. The more efficient and prompt they are, the higher is the possibility of the success of your online business.

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Changing Passwords For Web Hosting Security

Saturday, July 17th, 2010

Managing a website in an efficient way is a tricky task. Often, people overlook the most important element of successful websites – security. No website is completely safe from intrusion and hence, webmasters need to take appropriate steps to protect their web space.

Hackers are always on the lookout for websites that can be stolen or defamed. Sometimes, your competitors also use such tactics to gain a larger market share. Before you start looking for sophisticated measures of security, make sure that you have implemented the basics correctly.

In the beginning, you need to focus on selecting and protecting the password of your site. This is important for deciding when the change the password for better web hosting security. When you sign up for a web hosting account, you will get a password for your domain. There are several risks in using the same password over a long period of time.

With technological advancements, your web hosting password may become weak. In addition, hackers use software to bypass security mechanisms installed by websites to gain access to sensitive data. So, you must change your password once in every few months to keep your website safe from infiltration.

Business owners need to be very careful while operating an online business site. Many times, employees turn spiteful on being fired from their job. If they turn hostile online, it can lead to unauthorized use of login rights to defame your website. To prevent such circumstances, it is best to change your web hosting password.

Another common error while creating web hosting passwords is to keep the same password for all accounts. While it seems like a good idea, you are actually exposed to substantial risk of getting your web hosting account hacked. It will be much better to keep different passwords for different domains or hosting accounts.

In general, you must try to keep your passwords confidential and only share them when it is imperative to do so. A mixture of numbers, alphabets and symbols will help in creating a strong password but you must also invest in security system to keep your website safe in the long term.

Secure Web Hosting Services By PlanetOnline.net